Frequently Asked Questions
Everything you need to know about shopping with Veeps
How long does shipping typically take?
Standard shipping usually takes between 3 to 7 business days. We also offer expedited shipping options at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
Are the products on Veeps covered by a warranty?
Most of our products come with a standard 12-month manufacturer's warranty against defects. Please check the specific product page for detailed warranty information.